hi77 Privacy Policy

hi77 (bunty website: hi77-bet.cam) places the highest importance on the privacy of its members. This privacy policy explains how your personal information is handled when you use the hi77 website, open an account, or use our services.

This policy applies to all hi77 services, pages and features. By accessing the site or creating an account, you are considered to have accepted the terms of this privacy policy. To learn about the detailed terms of use for our services, please read the Terms and Conditions.

This document has been prepared in Bengali. In the event of any ambiguity, the Bengali version shall be considered the final authority.

hi77 collects information in two main ways — what you provide directly and what is collected automatically.

2.1 Information You Provide

• Name, date of birth and mobile number provided at registration
• National ID information submitted for identity verification
• Payment account details used for deposits and withdrawals (bKash, Nagad, Rocket)
• Messages and complaint details sent to customer support
• Any additional information voluntarily provided

2.2 Automatically Collected Information

• IP address and device identification information
• Browser type, operating system and screen resolution
• Time of site access, pages visited and navigation patterns
• Game play history and transaction records
• Information collected through cookies and similar tracking technologies

hi77 uses collected information only for the following legitimate purposes. No information is processed unnecessarily.

3.1 Account Management

Personal information is needed to create, verify and maintain your account. This includes age verification (confirming 21+), identity confirmation and keeping the account secure.

3.2 Payment Processing

Payment information is essential to complete deposits and withdrawals. hi77 currently processes transactions via bKash, Nagad and Rocket. Records of each transaction are retained for security and dispute resolution purposes.

3.3 Service Improvement and Personalisation

By analysing your game preferences and behaviour, hi77 provides more relevant content, promotions and experiences. This analysis is strictly limited to our internal operations.

3.4 Communication and Support

Your contact information is used for account-related notifications, transaction confirmations, and 24/7 live chat and email support. For answers to general questions about our services, visit the FAQ section.

3.5 Fraud Prevention

Information is analysed to detect suspicious activity, multiple accounts and fraudulent transactions. This is done in the interest of the security of all members.

hi77 retains your information only for as long as it is needed to fulfil the relevant purpose, or as required by legal obligations. Certain specific information is generally kept for a set period even after an account is closed:

• Transaction records: minimum five years after account closure
• Identity verification documents: minimum five years after account closure
• Customer support conversations: up to two years after the issue is resolved
• Log files and technical data: maximum one year
• Marketing preference data: until consent is withdrawn

Once the above periods expire, data is securely deleted or converted in such a way that the individual can no longer be identified.

hi77 never sells your personal information or transfers it to third parties for commercial purposes. However, sharing information may be necessary in certain specific situations:

5.1 Service Provider Partners

Limited information may be shared with trusted partners for payment processing, game software provision and technical services. These partners are contractually bound to uphold hi77's privacy standards.

5.2 Legal Obligations

hi77 is required to provide information when a court order or a lawful request from a competent authority makes it necessary. In such cases, you will be notified in advance wherever possible.

5.3 Business Changes

User information may be transferred in the event of a business merger or acquisition. However, the new ownership will be required to maintain protections equivalent to those in this privacy policy.

5.4 With Your Consent

If information needs to be shared for any reason beyond the situations above, your explicit consent will be obtained before doing so.

hi77 uses cookies and similar technologies to operate the website smoothly and improve the experience.

6.1 Types of Cookies

• Essential cookies: used to maintain login status and for security functions; without these the site does not work properly
• Analytics cookies: used to understand page visit statistics and user behaviour
• Preference cookies: saved to remember language and interface preferences

6.2 Cookie Control

You can turn off non-essential cookies from your browser settings. Please note, however, that disabling certain cookies may prevent some features of the site from working correctly.

hi77 applies industry-standard technologies and practices to protect your personal information. SSL encryption is used for data transfer and storage to prevent unauthorised access.

• All sensitive information is stored in encrypted form
• Access to servers and databases is strictly controlled
• Regular security reviews and penetration tests are conducted
• Staff have access only to the information necessary for their role
• Automated monitoring systems are active to detect suspicious activity

Although hi77 takes maximum precautions, no system on the internet can be claimed to be 100% secure. Therefore, keep your password private and log in from trusted devices.

As a hi77 member, you have the following rights over your own information. Contact our support team to exercise these rights.

8.1 Right to Access

You can request at any time to find out what information hi77 holds about you.

8.2 Right to Correction

If the information held about you contains any errors or is incomplete, you can request that it be corrected.

8.3 Request for Deletion

In certain circumstances you can request that your information be deleted. However, if retaining certain information is mandatory for legal or security reasons, it may not be possible to delete it entirely.

8.4 Objection to Processing

You can object to your information being used for marketing or statistical purposes and request that such use be stopped.

8.5 Data Portability

You have the right to request a copy of your information from hi77 in a common digital format.

All hi77 services are for persons aged 21 and above only. Registration or participation by minors is strictly prohibited. hi77 does not knowingly collect information from any minor.

The registration process includes an age verification step. If evidence is found that a member is under 21, their account will be closed immediately and the relevant information will be deleted.

If a parent or guardian believes their child has opened an account while underage, please contact hi77 immediately. For more information on responsible gaming, visit the Responsible Gaming page.

hi77 reserves the right to change this privacy policy when necessary. If significant changes are made, you will be notified by email or when logging in to your account.

Changes take effect from the date the updated policy is published. If you continue using hi77 after a new policy is published, it will be assumed that you have accepted the updated policy.

Therefore, please review this page regularly. Contact us for information about the policy history and previous versions.

If you have any questions about this privacy policy or wish to exercise your rights regarding your information, please contact hi77's support team. We provide support in both Bengali and English.

To find out general information about hi77, you can read the About Us page.